Q. 1. Discuss the concept of management. Explain its importance. Or Define management. Discuss its objectives and importance. Or Explain the objectives of management.
Management refers to the art of getting the things done through
others. It deals with the human element of an organisation and aims at
achieving the goals and objectives of the organisation. Management plays a key
role in utilising the scarce resources of an organisation both effectively and
efficiently. The concept of management revolves around the inter-relationship
between its functions and its impact on the utilisation of various resources.
Management is concerned with effective and efficient integration and
coordination of available resources to achieve organisational goals and
objectives. Management aims at achieving personal and organisational goals
through proper planning, organising, staffing, directing and controlling.
Various authors have defined management in different ways. Following are some
important definitions of management given by some known authors.
"Management is the process of designing and maintaining an
environment in which individuals working together in groups, efficiently accomplish
selected aims."
— Harold Koontz
"Management is the process by which a co-operative group directs
actions towards common goals. "
—Joseph Massie
"Management is that process by which managers create, direct,
maintain and operate purposive organisation through systematic, coordinated and
cooperative human efforts."
— McFarland
"Management is the coordination of all resources through the
process of planning, organising, directing and controlling in order to attain
stated goals."
—Henry Sisk
"Management is a social and technical process that utilises
resources, influences human actions and facilitates changes in order to
accomplish an organisation's William goals.
"Management is a process of working with and through others to
achieve organisational objectives in a changing environment, central to this
purpose is effective and efficient use of limited resources,'
"Management is a distinct process consisting of planning, organising,
staffing, directing and controlling
performance to determine and accomplish stated objectives by the use of human
beings and other resource
"Management is principally the task of planning, coordinating, motivating
and controlling the efforts of others towards a specific objective.'
. —James L . Lundy
Characteristics of Management
(i) Management is a goal oriented
process. Management unites the efforts of individuals in the organisation
towards achieving the organisational goals.
(ii) Management is all pervasive. Management is required in all types of
organisations— Economic, Social or Political.
(iii) Management is multidimensional.
It has three dimensions:
(a) Management of work, i.e., activities to be performed for
achieving common goals.
(b) Management of people, i.e., individuals working in the organisation
to achieve those common goals.
(c) Management of operations. Production process involving flow
of inputs and available technology to produce desired products or
services.
(iv) Management is a continuous process. The process of management
is a series of continuous, composite, but separate functions which
includes planning, organising, staffing, directing and controlling.
(v) Management is a group activity. Management deals Niith a group of
individuals with different capabilities and needs, and coordinates their efforts
in a common direction.
(vi) Management is a dynamic function. -It has to adapt itself to the
everchanging environment.
(vii) Management is an intangible force that cannot be seen, but its
presence can be felt in the way it functions to attain the organisational
goals.
Objectives of Management
I. Organisational Objectives
(i) Survival. Survival is the most important objective. An organisation
must earn enough revenues to cover costs.
(ii) Profit. Mere survival is not enough. The management must ensure
that the organisation makes a profit. It is essential to cover costs as
well as risks of business.
(iii) Growth. A business. must grow to improve its prospects in the
long-run.
Il. Social Objectives
These involve creating economic value for various constituents of
society. Social objectives may include:
(i) conservation of environment and natural resources.
(ii) giving employment opportunities to the disadvantaged sections of
society.
(iii) providing basic amenities like schools and creches for employees'
children.
(iv) ' avoidance of anti-social and unfair trade practices.
(v) conducting business in a lawful manner.
III. Personal or Individual Objectives. Organisations are made up of
people who have different personal backgrounds,' experience and
objectives.
Management should be able to reconcile personal goals with the
organisational objectives for harmony in the org.
Personal objectives may include:
(i) Fair and competitive remuneration for the work performed.
(ii) Good working conditions.
(iii) Opportunities for personal growth, training and development.
(iv) Job security and provision for social security. (v) Job
satisfaction, recognition etc.
Importance of Management:
(i) Helps in achieving group goals. Management helps in achieving
the overall objectives of the organisation by providing a common
direction to the individual efforts.
(ii) Increases efficiency. Management increases efficiency by
optimum utilisation of available resources through proper planning,
organising, staffing, directing and controlling.
(iil) Creates a dynamic organisation. Management establishes a dynamic
and sound organisation, which adapts to the ever-changing environment so that
the organisation may be able to maintain its competitive edge.
(iv) Helps in achieving personal objectives. Management helps
individuals to achieve their personal objectives while contributing to the
common organisational objectives.
(v) Helps in the development of society. Management helps in the
development of a sound organisation and through that it helps in the growth and
development of the society. It- provides good quality products and services,
creates employment opportunities, adopts new technologies for the greater
good of the people.
Functions of Management:
(i) Planning. Planning is deciding in advance what is to be done It is
the primary function of management, i.e., the first function performed by
every manager and is the base of all Other functions. It involves the selection
of objectives, policies, procedures and programmes.
(ii), Organising. Organisation is the process of identifying and
grouping the work to be performed by defining and delegating responsibility
and authority and establishing relationships. It is done for the purpose
of enabling people to work as a group most effectively for 'accomplishing
organisational objectives.
(iii) Staffing. Staffing is a managerial function of hiring and developing
the required number of employees to fill in various positions in the
organisation. The main purpose of staffing is to have the right man for the
right job at the right time.
(iv) Directing. Directing is the 'actuating function' of management. It includes
all those activities which are designed to encourage a subordinate to work
effectively and efficiently,
The process of direction includes
four elements:
(a) Motivation (b) Leadership (c) Supervision and (d)
Communication,
(V) Controlling. Controlling is monitoring what is being accomplished by
evaluating the performance and, if needed, applying corrected measures so that
the performance takes place according to plan.
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